Helpful Hints

You have questions. We have the answers.

HELPFUL HINTS TO SAVE YOU MONEY

Keep doors and windows properly sealed
Make it a habit to check the weather strip around all doors and make sure the windows fit tightly once a year. This easy trick will help you keep cool in the summer and warm in the winter. With less leaks, your system will operate more economically, saving you money.

Properly adjust your thermostat
It all comes down to the numbers. Set the thermostat at the highest summer setting or the lowest winter setting at which you are comfortable. Typical settings are 78 degrees for summer cooling and 70 degrees for winter heating. When cooling, your operating costs increase from 3% to 8% for each degree your thermostat is lowered. We know its hot, but don't forget to turn it up before you leave the house.

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FREQUENTLY ASKED QUESTIONS

What is the easiest way to ensure my system operates efficiently?
Keep the air filter clean. There are several types of air filters and several possible locations for the air filter. If you are unsure, ask us which type of filter is best suited to your needs.

What effects do dirty components have on my system?
Dirty components can increase operating costs and shorten its life cycle. A unit with dirty components often experiences a loss in heating and cooling capacity, increasing operating costs.

What other effects can dirty components have on my system?
If your system is dirty, the compressor and fan motors run hot. The oil in the compressor breaks down, which leads to a shorter life cycle for your system. Another effect to watch out for is the evaporator coil can ice over, stopping all cooling, which can lead to costly repairs.

How often should my system be cleaned?
Depends. Location, running time and type of system will affect how often it will need cleaning. Either way, manufacturers suggests your system should be checked and cleaned at least once or twice each year.

What is the best way to get these cleanings done?
The easiest way is becoming a preferred Service Agreement customer. Our Service Agreement features a thorough, 11-Point Tune Up that will help lower the overall operating costs of your system, and help maintain year-round comfort. It also gets you discounts on parts, labor, and new equipment.

Learn about our service agreement

How do I know if my system is contaminated?
Our technicians can determine the status of your system by performing several tests on your system, as well as an oil inspection for evidence of sludge.

Should I replace my contactor, even though it is working?
Often we replace the contactors on your system, even though they are working to extend its life cycle avoid further expense later.

The contactor points can become so hot that they fuse forcing your unit to run constantly. Fused points can also cause damage to the compressor if the indoor unit is not running. Replacing the contactors now will save you more expense later, and keep your unit humming all summer long - We don't want you to break a sweat.

What causes a condensate water leak?
Usually, sludge. Sludge on the evaporator coil causes water to drip off the coil, instead of draining to the bottom. Another common factor is low refrigerant which can cause icing and rapid meltdown, allowing algae to grow in your system's cool, damp environment clogging drain lines and causing leaks.

How can I keep this from happening again?
Have your system inspected and cleaned regularly or consider investing in a higher efficiency air filter. You can also ask our technicians about algicides to inhibit algae growth in your system.